AI Visibility Score
Intercom
45.0
/ 100
Ranked #14 of 558 scored brands · as of 2026-07-28
- Questions named in
- 21
- Total mentions
- 24
- Average position
- 3.1
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees Intercom.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 55.3 | #10 | 21 | 3.0 |
What AI actually said
Unedited excerpts from archived answers.
“Comparing Intercom and QuickBooks is a bit like comparing apples to spaceships—they do completely different things! * Intercom is a Customer Service and Engagement platform. It’s used for live chat, h...”
gemini
position 1 · “Intercom vs QuickBooks”
“…Zendesk or Shopify, these are the industry leaders: * Intercom (Fin AI): Intercom’s AI bot, Fin, is one of the most advanced customer service bots available. It uses your existing help center article...”
gemini
position 1 · “AI chatbot software comparison”
“…ngths: 1. Best All-in-One Customer Service Platform: Intercom * Best for: Tech-savvy businesses, SaaS companies, and scaling support teams. * Why it’s great: Intercom is famous for its modern, messe...”
gemini
position 1 · “live chat software comparison”
“…top live chat tools dominating the market in 2026: 1. Intercom (Best Overall for Growing Businesses) Intercom remains the gold standard for modern customer service and engagement, largely thanks to...”
gemini
position 1 · “what is the best live chat tool in 2026”
Named alongside
Brands that show up in the same questions as Intercom.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 4 | Zendesk | 60.4 | 19 |
| 20 | HelpScout | 37.8 | 13 |
| 22 | Freshdesk | 35.6 | 10 |
| 1 | HubSpot | 100.0 | 8 |
| 40 | Tidio | 30.3 | 7 |
| 44 | HubSpot Service Hub | 29.9 | 6 |
| 2 | Notion | 64.1 | 5 |
| 182 | Confluence | 9.9 | 5 |
Show this on your site
Free embeddable badge — one line of HTML, updates itself as the score moves.
How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.