AI Visibility Score
JIRA Service Management
8.0
/ 100
Ranked #224 of 558 scored brands · as of 2026-07-28
- Questions named in
- 5
- Total mentions
- 6
- Average position
- 4.5
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees JIRA Service Management.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Groq Llama 3.3 70B | 18.8 | #60 | 5 | 4.6 |
What AI actually said
Unedited excerpts from archived answers.
“…for large enterprises with complex IT infrastructures. 4. JIRA Service Management: JIRA Service Management is a powerful help desk platform that's designed for IT and customer support teams. It offer...”
groq
position 4 · “top help desk platforms”
“…pScout is also known for its excellent customer support. JIRA Service Management is another popular help desk tool that's part of the Atlassian ecosystem. It's designed for IT and software teams, but...”
groq
position 4 · “recommend a good help desk tool”
“…etention loop. 4. Best for IT & Internal Help Desks: Jira Service Management (by Atlassian) * Why it’s great: While Zendesk and Help Scout are tailored for *customer* support, Jira Service Managemen...”
gemini
position 4 · “recommend a good help desk tool”
“…as well as a robust reporting and analytics platform. 5. JIRA Service Management: A help desk software that's part of the Atlassian suite of products. It's designed for IT and technical support teams...”
groq
position 5 · “help desk software comparison”
Named alongside
Brands that show up in the same questions as JIRA Service Management.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 4 | Zendesk | 60.4 | 10 |
| 20 | HelpScout | 37.8 | 10 |
| 22 | Freshdesk | 35.6 | 9 |
| 44 | HubSpot Service Hub | 29.9 | 5 |
| 165 | Salesforce Service Cloud | 10.6 | 4 |
| 14 | Intercom | 45.0 | 2 |
| 1 | HubSpot | 100.0 | 1 |
| 156 | Gorgias | 11.2 | 1 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.