AI Visibility Score
Zoho Desk
12.4
/ 100
Ranked #143 of 558 scored brands · as of 2026-07-28
- Questions named in
- 7
- Total mentions
- 8
- Average position
- 4.4
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees Zoho Desk.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 9.6 | #201 | 5 | 5.0 |
| Groq Llama 3.3 70B | 14.8 | #72 | 3 | 3.3 |
What AI actually said
Unedited excerpts from archived answers.
“…re some of the cheapest help desk software solutions: 1. Zoho Desk: Zoho Desk is a popular help desk software that offers a free plan, as well as a paid plan starting at $12/agent/month (billed annua...”
groq
position 1 · “cheapest help desk software”
“…es like automated workflows and customizable branding. 4. Zoho Desk: A comprehensive help desk software that's part of the Zoho suite of productivity apps. It offers a "Standard" plan for $12/agent/m...”
groq
position 4 · “best help desk software for small business”
“…ticket routing are locked behind their paid tiers. 4. Zoho Desk (Best for Existing Zoho Users) If you already use any part of the Zoho ecosystem (like Zoho CRM or Zoho Mail), their free tier is a no...”
gemini
position 4 · “best free help desk tool”
“…-level tiers. 4. Best Free / Budget-Friendly Option: Zoho Desk If you like Freshdesk's feature set but want a lower price tag, Zoho is the classic alternative. * Why it’s great: Zoho Desk offers a s...”
gemini
position 4 · “Freshdesk alternatives”
Named alongside
Brands that show up in the same questions as Zoho Desk.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 22 | Freshdesk | 35.6 | 10 |
| 4 | Zendesk | 60.4 | 8 |
| 20 | HelpScout | 37.8 | 8 |
| 44 | HubSpot Service Hub | 29.9 | 5 |
| 14 | Intercom | 45.0 | 3 |
| 1 | HubSpot | 100.0 | 3 |
| 156 | Gorgias | 11.2 | 2 |
| 86 | Freshsales | 19.3 | 1 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.