Tracked question
“what is the best live chat tool in 2026”
We put this exact question to AI engines 2 times since 2026-07-28 and recorded every brand named — and where in the answer.
Each engine’s first pick
Every brand named
| # | Brand | Times named | Avg position | Best | Engines |
|---|---|---|---|---|---|
| 1 | Intercom | 2 | 1.0 | 1 | 1 |
| 2 | Zendesk | 2 | 2.5 | 2 | 1 |
| 3 | HubSpot Live Chat | 2 | 2.5 | 2 | 1 |
| 4 | Tidio | 2 | 4.0 | 4 | 1 |
| 5 | Fin | 2 | 6.0 | 6 | 1 |
| 6 | Lyro | 2 | 7.0 | 7 | 1 |
| 7 | Live Chat | 1 | 5.0 | 5 | 1 |
| 8 | Crisp | 1 | 5.0 | 5 | 1 |
| 9 | HubSpot | 1 | 8.0 | 8 | 1 |
Sorted by how often a brand was named, then how early. How we measure →