AI Visibility Score
Intercom
35.7
/ 100
Ranked #28 of 180 scored brands · as of 2026-09-18
- Questions named in
- 6
- Total mentions
- 6
- Average position
- 3.7
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees Intercom.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 35.7 | #28 | 6 | 3.7 |
What AI actually said
Unedited excerpts from archived answers.
“Comparing Intercom and QuickBooks is a bit like comparing apples to spaceships—they serve completely different parts of a business. * Intercom is a Customer Messaging Platform (help desk, live chat, a...”
gemini
position 1 · “Intercom vs QuickBooks”
“…ons and capture leads, these are the top contenders: * Intercom (Fin AI): Widely considered the gold standard for customer support. Their AI agent, Fin, resolves a high percentage of customer issues...”
gemini
position 1 · “best AI chatbot software”
“…they do best: 1. Best Overall for Customer Support: Intercom (with Fin AI) * Best for: Businesses that want a powerful, human-like support agent that can resolve complex customer issues. * Why it’s...”
gemini
position 1 · “best AI chatbot software for small business”
“…egory: 1. Best for Customer Support & E-commerce * Intercom (with Fin): If you run a business and want a top-tier customer support bot, Intercom’s AI agent, Fin, is arguably the best on the market....”
gemini
position 1 · “best AI chatbot software”
Named alongside
Brands that show up in the same questions as Intercom.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 6 | Zendesk | 72.0 | 54 |
| 20 | HelpScout | 44.0 | 38 |
| 5 | Freshdesk | 73.3 | 35 |
| 27 | HubSpot Service Hub | 36.5 | 29 |
| 2 | HubSpot | 95.7 | 16 |
| 25 | Notion | 38.3 | 10 |
| 3 | QuickBooks | 79.5 | 5 |
| 36 | Lever | 28.2 | 5 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.