AI Visibility Score
Zendesk
70.8
/ 100
Ranked #8 of 211 scored brands · as of 2026-07-29
- Questions named in
- 11
- Total mentions
- 12
- Average position
- 2.0
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees Zendesk.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 26.6 | #43 | 3 | 2.7 |
| Groq Llama 3.3 70B | 62.9 | #11 | 9 | 1.8 |
What AI actually said
Unedited excerpts from archived answers.
“…go. Some other options you might want to consider are: * Zendesk: A popular customer support platform that offers a similar set of features to Freshdesk. * Salesforce Service Cloud: A comprehensive c...”
groq
position 1 · “Freshdesk vs Intercom”
“…o they are best for: 1. Best Overall & Most Popular: Zendesk * Best for: Growing businesses to enterprise companies that want a robust, highly customizable ecosystem. * Why it’s great: Zendesk is th...”
gemini
position 1 · “top help desk platforms”
“…rms on the market, broken down by who they do best: 1. Zendesk (Best Overall for Growing & Enterprise Teams) Zendesk is the industry giant for a reason. It’s incredibly powerful, highly scalable, an...”
gemini
position 1 · “help desk software comparison”
“…all businesses, broken down by what they do best: 1. Zendesk (Best for Scalability & Omnichannel) * What it is: The industry giant. Zendesk is incredibly powerful and grows with you, handling email,...”
gemini
position 1 · “best help desk software for small business”
Named alongside
Brands that show up in the same questions as Zendesk.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 12 | Freshdesk | 63.8 | 20 |
| 37 | HelpScout | 39.8 | 17 |
| 65 | JIRA Service Management | 20.5 | 7 |
| 1 | HubSpot | 100.0 | 6 |
| 50 | Salesforce Service Cloud | 27.3 | 6 |
| 56 | Lever | 25.4 | 2 |
| 9 | QuickBooks | 70.4 | 2 |
| 18 | BambooHR | 54.3 | 2 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.