AI Visibility Score
Zendesk
47.5
/ 100
Ranked #11 of 440 scored brands · as of 2026-11-12
- Questions named in
- 15
- Total mentions
- 25
- Average position
- 2.8
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees Zendesk.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 56.4 | #15 | 14 | 3.4 |
| Groq GPT-OSS 120B | 58.2 | #11 | 9 | 1.8 |
What AI actually said
Unedited excerpts from archived answers.
“…go. Some other options you might want to consider are: * Zendesk: A popular customer support platform that offers a similar set of features to Freshdesk. * Salesforce Service Cloud: A comprehensive c...”
groq
position 1 · “Freshdesk vs Intercom”
“…o they are best for: 1. Best Overall & Most Popular: Zendesk * Best for: Growing businesses to enterprise companies that want a robust, highly customizable ecosystem. * Why it’s great: Zendesk is th...”
gemini
position 1 · “top help desk platforms”
“…rms on the market, broken down by who they do best: 1. Zendesk (Best Overall for Growing & Enterprise Teams) Zendesk is the industry giant for a reason. It’s incredibly powerful, highly scalable, an...”
gemini
position 1 · “help desk software comparison”
“…ware solutions that are highly rated and widely used: 1. Zendesk: Known for its ease of use and robust features, Zendesk is a popular choice among businesses of all sizes. It offers a range of plans,...”
groq
position 1 · “best help desk software”
Named alongside
Brands that show up in the same questions as Zendesk.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 28 | Freshdesk | 36.2 | 20 |
| 72 | HelpScout | 24.3 | 17 |
| 20 | Intercom | 41.2 | 11 |
| 137 | JIRA Service Management | 13.4 | 7 |
| 66 | HubSpot Service Hub | 26.2 | 7 |
| 123 | Salesforce Service Cloud | 14.7 | 6 |
| 1 | HubSpot | 100.0 | 6 |
| 121 | Zoho Desk | 14.9 | 6 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.