AI Visibility Score
Zoho Desk
14.9
/ 100
Ranked #121 of 440 scored brands · as of 2026-11-12
- Questions named in
- 6
- Total mentions
- 8
- Average position
- 4.9
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees Zoho Desk.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 10.5 | #182 | 3 | 3.7 |
| Groq GPT-OSS 120B | 21.7 | #57 | 5 | 5.6 |
What AI actually said
Unedited excerpts from archived answers.
“…re some of the cheapest help desk software solutions: 1. Zoho Desk: Zoho Desk is a popular help desk software that offers a free plan, as well as a paid plan starting at $12/agent/month (billed annua...”
groq
position 1 · “cheapest help desk software”
“…ing the software just to answer a customer's email. 2. Zoho Desk (Best for Extreme Budget & Ecosystems) Zoho is famous for offering enterprise-grade features at a fraction of the cost of competitors...”
gemini
position 2 · “cheapest help desk software”
“…es like automated workflows and customizable branding. 4. Zoho Desk: A comprehensive help desk software that's part of the Zoho suite of productivity apps. It offers a "Standard" plan for $12/agent/m...”
groq
position 4 · “best help desk software for small business”
“…ed automations and integrations require paid tiers. 4. Zoho Desk (Best Value & Ecosystem) If you want to manage tickets alongside a suite of other business tools (like email, project management, and...”
gemini
position 4 · “best free help desk tool”
Named alongside
Brands that show up in the same questions as Zoho Desk.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 40 | Zoho CRM | 33.4 | 12 |
| 28 | Freshdesk | 36.2 | 8 |
| 11 | Zendesk | 47.5 | 7 |
| 36 | Pipedrive | 34.5 | 7 |
| 87 | Salesforce | 20.8 | 6 |
| 72 | HelpScout | 24.3 | 5 |
| 1 | HubSpot | 100.0 | 3 |
| 58 | Freshsales | 27.9 | 3 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.