AI Visibility Score
HelpScout
44.0
/ 100
Ranked #20 of 180 scored brands · as of 2026-09-18
- Questions named in
- 8
- Total mentions
- 8
- Average position
- 4.6
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees HelpScout.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 44.0 | #20 | 8 | 4.6 |
What AI actually said
Unedited excerpts from archived answers.
“…reshdesk, you might want to consider other options like: * HelpScout: Known for its simplicity and ease of use, with a focus on email-based support. * Salesforce Service Cloud: A comprehensive custom...”
groq
position 1 · “Zendesk vs Freshdesk”
“…at they do best: 1. Best Overall for Small Business: Help Scout If you want something that is powerful yet genuinely easy to use, Help Scout is usually my top recommendation for small teams. * Why i...”
gemini
position 1 · “best help desk software for small business”
“…1. Best for Growing Businesses & All-Around Ease of Use: Help Scout * The Vibe: Clean, collaborative, and feels like a shared inbox rather than a cold corporate ticketing system. * Standout Features:...”
gemini
position 1 · “help desk software comparison”
“…rcom alternatives categorized by what they do best: 1. Help Scout (Best All-Around Alternative for Customer Support) If you love Intercom’s clean inbox interface but want something more focused on a...”
gemini
position 1 · “Intercom alternatives”
Named alongside
Brands that show up in the same questions as HelpScout.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 6 | Zendesk | 72.0 | 66 |
| 5 | Freshdesk | 73.3 | 58 |
| 27 | HubSpot Service Hub | 36.5 | 43 |
| 28 | Intercom | 35.7 | 34 |
| 2 | HubSpot | 95.7 | 20 |
| 25 | Notion | 38.3 | 12 |
| 3 | QuickBooks | 79.5 | 6 |
| 32 | ActiveCampaign | 31.2 | 6 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.