AI Visibility Score
JIRA Service Management
13.4
/ 100
Ranked #137 of 440 scored brands · as of 2026-11-12
- Questions named in
- 6
- Total mentions
- 8
- Average position
- 5.4
- Sample
- 7 days
Engine by engine
Different models recommend different brands. Here's how each one sees JIRA Service Management.
| Engine | Score | Rank | Questions | Avg position |
|---|---|---|---|---|
| Gemini Flash Lite | 7.3 | #245 | 2 | 3.5 |
| Groq GPT-OSS 120B | 22.2 | #56 | 6 | 6.0 |
What AI actually said
Unedited excerpts from archived answers.
“…entric & Tech Teams: Linear (with Linear Customer Ops) or Jira Service Management If your product is technical and your support team works hand-in-hand with software engineers, traditional help desks...”
gemini
position 2 · “what is the best help desk tool in 2026”
“…for large enterprises with complex IT infrastructures. 4. JIRA Service Management: JIRA Service Management is a powerful help desk platform that's designed for IT and customer support teams. It offer...”
groq
position 4 · “top help desk platforms”
“…pScout is also known for its excellent customer support. JIRA Service Management is another popular help desk tool that's part of the Atlassian ecosystem. It's designed for IT and software teams, but...”
groq
position 4 · “recommend a good help desk tool”
“…ures like AI-powered chatbots and omnichannel support. 5. JIRA Service Management: JIRA Service Management is a comprehensive help desk software that's designed for large enterprises. It offers advan...”
groq
position 5 · “best help desk software”
Named alongside
Brands that show up in the same questions as JIRA Service Management.
| # | Brand | Score | Shared questions |
|---|---|---|---|
| 11 | Zendesk | 47.5 | 10 |
| 72 | HelpScout | 24.3 | 10 |
| 28 | Freshdesk | 36.2 | 9 |
| 66 | HubSpot Service Hub | 26.2 | 5 |
| 68 | Jira | 25.5 | 5 |
| 17 | Trello | 43.2 | 5 |
| 123 | Salesforce Service Cloud | 14.7 | 4 |
| 1 | HubSpot | 100.0 | 3 |
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How this score is calculated
Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.