AI Visibility Score

Knowledge Base

8.8 / 100

Ranked #193 of 440 scored brands · as of 2026-11-12

Questions named in
4
Total mentions
4
Average position
6.3
Sample
7 days

Engine by engine

Different models recommend different brands. Here's how each one sees Knowledge Base.

EngineScoreRankQuestionsAvg position
Gemini Flash Lite 12.4 #159 4 6.3

What AI actually said

Unedited excerpts from archived answers.

“…ficantly cheaper paid plans compared to Intercom. * Knowledge Base: It makes it very easy to set up a public help center and internal knowledge base for agents. * Best For: Small-to-medium businesses...”
gemini position 2 · “Freshdesk vs Intercom”
“…customer is typing *before* they hit send) and a built-in Knowledge Base creator. * Developer Friendly: If you run a web app, Crisp has a robust API and SDKs, making it easy to pull user data right i...”
gemini position 6 · “Tidio vs Crisp”
“…e help desk tickets, live chat, customer service teams, and knowledge bases. While both platforms have expanded into each other's territory over the years, choosing between them usually comes down to...”
gemini position 7 · “ActiveCampaign vs Zendesk”
“…te visitors in real-time, answer support tickets, and build knowledge bases. * Key Features: * Live Chat Widget: A customizable chat box for your website that lets visitors talk to you instantly. * S...”
gemini position 10 · “Crisp vs Unbounce”

Named alongside

Brands that show up in the same questions as Knowledge Base.

#BrandScoreShared questions
117 Crisp 15.3 5
11 Zendesk 47.5 4
28 Freshdesk 36.2 3
13 Tidio 46.9 3
43 Unbounce 32.0 2
35 ActiveCampaign 34.7 2
185 Lyro AI 9.0 2
20 Intercom 41.2 2

Show this on your site

Free embeddable badge — one line of HTML, updates itself as the score moves.

Knowledge Base AI Visibility Score badge

Get the badge

How this score is calculated

Reach (how many questions named the brand) multiplied by prominence (how early it was named), scaled so the most visible brand sits at 100.

Full methodology →