Tracked question
“best free help desk tool”
We put this exact question to AI engines 3 times since 2026-07-27 and recorded every brand named — and where in the answer.
Each engine’s first pick
The engines disagree here — worth knowing before you trust any single one.
Every brand named
| # | Brand | Times named | Avg position | Best | Engines |
|---|---|---|---|---|---|
| 1 | HubSpot Service Hub | 2 | 1.5 | 1 | 1 |
| 2 | Freshdesk | 2 | 2.0 | 1 | 1 |
| 3 | Zendesk | 2 | 2.5 | 2 | 1 |
| 4 | Zoho Desk | 2 | 4.0 | 4 | 1 |
| 5 | Zendesk Free | 1 | 1.0 | 1 | 1 |
| 6 | Freshdesk Free | 1 | 2.0 | 2 | 1 |
| 7 | Zoho Desk Free | 1 | 3.0 | 3 | 1 |
| 8 | Spiceworks | 1 | 4.0 | 4 | 1 |
| 9 | LiveAgent | 1 | 5.0 | 5 | 1 |
| 10 | HelpScout | 1 | 5.0 | 5 | 1 |
| 11 | OsTicket | 1 | 5.0 | 5 | 1 |
| 12 | Zendesk for Startups | 1 | 6.0 | 6 | 1 |
| 13 | HelpScout Free | 1 | 6.0 | 6 | 1 |
| 14 | HubSpot | 1 | 7.0 | 7 | 1 |
Sorted by how often a brand was named, then how early. How we measure →