Tracked question
“best free help desk tool”
We put this exact question to AI engines 2 times since 2026-07-27 and recorded every brand named — and where in the answer.
Each engine’s first pick
gemini
HubSpot Service Hub
named first · 2026-07-29
groq
Zendesk Free
named first · 2026-07-27
The engines disagree here — worth knowing before you trust any single one.
Every brand named
| # | Brand | Times named | Avg position | Best | Engines |
|---|---|---|---|---|---|
| 1 | Zendesk Free | 1 | 1.0 | 1 | 1 |
| 2 | HubSpot Service Hub | 1 | 1.0 | 1 | 1 |
| 3 | Zendesk | 1 | 2.0 | 2 | 1 |
| 4 | Freshdesk Free | 1 | 2.0 | 2 | 1 |
| 5 | Freshdesk | 1 | 3.0 | 3 | 1 |
| 6 | Zoho Desk Free | 1 | 3.0 | 3 | 1 |
| 7 | Zoho Desk | 1 | 4.0 | 4 | 1 |
| 8 | Spiceworks | 1 | 4.0 | 4 | 1 |
| 9 | OsTicket | 1 | 5.0 | 5 | 1 |
| 10 | Tawk.to | 1 | 5.0 | 5 | 1 |
| 11 | HelpScout Free | 1 | 6.0 | 6 | 1 |
Sorted by how often a brand was named, then how early. How we measure →