Head to head
HubSpot vs Zendesk
Not opinion — what AI engines actually said, across 13 answers where both were named.
In questions where both appear, AI named Zendesk earlier 11 times out of 13.
Where both were named
| Question | HubSpot | Zendesk | Engine |
|---|---|---|---|
| best free help desk tool | #7 | #2 | gemini |
| what is the best help desk tool in 2026 | #5 | #2 | gemini |
| live chat software comparison | #6 | #7 | gemini |
| what is the best live chat tool in 2026 | #8 | #2 | gemini |
| top live chat platforms | #3 | #2 | gemini |
| best knowledge base software | #8 | #1 | gemini |
| best free knowledge base tool | #9 | #8 | gemini |
| Zoho alternatives | #2 | #5 | gemini |
| Freshdesk alternatives | #7 | #1 | gemini |
| Intercom alternatives | #10 | #6 | gemini |
| best help desk software | #7 | #2 | gemini |
| ActiveCampaign vs Zendesk | #3 | #2 | groq |
Lower number = named earlier in the answer.
Engine by engine
HubSpot
| Engine | Score | Rank |
|---|---|---|
| Gemini Flash Lite | 100.0 | #1 |
| Groq Llama 3.3 70B | 100.0 | #1 |
Zendesk
| Engine | Score | Rank |
|---|---|---|
| Gemini Flash Lite | 65.8 | #4 |
| Groq Llama 3.3 70B | 56.7 | #13 |